What this helps you with
publish date
Jul 7, 2024
Topic
Answer
When founders ask this question, they’re usually not worried about effort.
They’re worried about direction.
The team is busy.
Work is shipping.
Meetings are happening.
But progress feels fragmented — like a lot is happening, yet nothing quite lands. That uneasy feeling is often the first signal that something deeper is off.
And most of the time, it’s not a people problem.
It’s an alignment problem.
The real issue most founders miss
Teams rarely work against each other on purpose.
Sales sells what they’re measured on.
Marketing promotes what drives conversions.
Product prioritizes the roadmap.
Engineering optimizes for stability and correctness.
None of this is malicious.
Everyone is doing exactly what they were asked to do.
The problem is that when each function is measured against a different version of success, the company quietly starts pulling itself apart.
That’s when you see:
Product constantly reacting instead of building intentionally
Engineering reworking code to support promises that were never aligned
Customer Support managing frustration instead of solving root problems
Leaders spending more time resolving tension than creating momentum
Not because people are failing — but because they’re running toward different finish lines.
What “working on the right things” actually means
Your team is working on the right things when everyone is optimizing toward the same outcome, even if their work looks different day to day.
It doesn’t mean:
everyone does the same tasks
every team has the same metrics
priorities never change
It means:
each function understands how their work contributes to that goal
tradeoffs are resolved by asking, “Does this move the shared outcome forward?”
When alignment is strong, execution gets lighter — not heavier.
A simple diagnostic you can use today
If you want a fast, honest signal, ask each team (or function):
“What does success look like this quarter?”
Then listen closely.
If the answers point to different outcomes — even if they’re loosely related — alignment is missing.
You don’t need more goals. You need fewer, clearer ones.
Where misalignment unintentionally creeps in
Misalignment often starts at the top, without anyone realizing it.
It happens when:
goals are communicated vaguely
incentives don’t reinforce the same outcome
urgency replaces clarity
teams are asked to “just move faster” without shared direction
Over time, people stop collaborating toward a goal and start protecting their lane.
That’s when friction shows up — quietly at first, then loudly.
A grounding check for founders
If you’re questioning whether your team is focused on the right things, pause and ask yourself:
Have I clearly named the single most important outcome right now?
Do our metrics reinforce that outcome — or compete with it?
When priorities conflict, is there a clear tie-breaker everyone understands?
Are we rewarding activity… or progress?
Alignment doesn’t come from more meetings or better tools. It comes from clear outcomes and shared accountability.
A useful perspective shift
You don’t fix alignment by micromanaging execution. You fix it by simplifying the finish line.
When everyone knows what winning looks like:
decisions get easier
tradeoffs become clearer
teams trust each other more
momentum compounds
That’s how you know your team is working on the right things — because they’re all running the same race, even if they’re running different legs.
A calmer way to move forward
If you’re feeling friction, confusion, or slowdown, that’s not a failure signal. It’s feedback.
Step back.
Name the shared outcome.
Make sure everyone sees how their work connects to it.
Alignment doesn’t just reduce tension — it restores forward motion.
And forward motion changes everything.
When to use this
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About Author
Brittany Canty is the founder of Inciteful and a product strategist with 15+ years of experience building and scaling early-stage products. She helps founders cut through noise, avoid costly mistakes, and move forward with clarity.
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